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Maintenance

A key area regarding the selection of Audio Video installers is their ability to provide on-going support to service customers needs. Within Walcom, the Customer Service Department utilises dedicated engineers who have been employed for their technical ability, adherence to Walcom's Quality procedures and 'customer care' skills, which enable completion of works within each client's specific working environment.

The services offered can be tailored to suit individual requirements and can include planned maintenance and a range of management support services in addition to the following items, designed to support customers' Audio Visual and Presentation schemes:-

  • Minor System installations
  • Moves, additions and changes
  • AV systems maintenance
  • Emergency call-out (from four hours)
  • Trouble-shooting
  • Audit and documentation
  • Fixed price AV support services